Reporting a vulnerability
Write to santanarobainaa@gmail.com with the subject line "Security". The same address is published at /.well-known/security.txt.
A useful report contains:
- What the issue is and what an attacker could achieve with it.
- Exact steps to reproduce it, including URLs and any account you used.
- Anything that helps — a request, a screenshot, a short recording.
Please report in English or Spanish, and give us a reasonable chance to fix the issue before making it public.
What to expect
| Stage | Target |
|---|---|
| Acknowledgement of your report | Within 72 hours |
| Initial assessment and severity | Within 7 days |
| Fix for a critical issue | As fast as we can, prioritised over everything else |
| Coordinated public disclosure | By agreement, once a fix is deployed |
Nautacloud is run by one person as a free service, so these are honest targets rather than contractual commitments. You will always get a real answer from a human.
Safe harbour
If you research in good faith and follow this policy, we will not pursue legal action against you, and we will treat your research as authorised.
Good faith means:
- You only test against your own account and your own sites.
- You do not access, modify or delete data belonging to anyone else — and if you reach someone else's data by accident, you stop, and you tell us.
- You do not degrade the service: no denial of service, no load testing, no spam.
- You do not use social engineering or physical intrusion.
- You give us reasonable time to fix the issue before disclosing it.
In scope
- The application and API at
nautacloud.net. - The site-serving path on
*.nautacloud.net— in particular anything that lets one site affect another, or affect the dashboard. - Authentication, session handling and the command-line access tokens.
- Authorisation: anything that lets one account read or change another account's sites or data.
- The deploy pipeline: archive handling, path traversal, resource exhaustion.
- The
nautacommand-line tool.
Out of scope
- Content published by other users. Report that as abuse instead — it is a policy matter, not a vulnerability.
- Findings from automated scanners with no demonstrated impact.
- Missing hardening headers or TLS configuration preferences with no working attack behind them.
- Denial of service, volumetric testing, or anything that degrades the service for others.
- Social engineering of the operator or of users.
- Vulnerabilities in AWS itself — report those to AWS security.
- Absence of rate limiting on endpoints where no impact can be shown.
There is no bug bounty
Nautacloud is free and has no revenue, so we cannot pay for reports. We will not pretend otherwise. What we can offer is a fast, honest response, credit on this page if you want it, and a genuine fix.
Securing your own account
- Turn on two-factor authentication in your dashboard. It is the single biggest improvement you can make.
- Treat command-line tokens like passwords. They publish to your sites. Never commit one to a repository.
- Revoke tokens you no longer use — the dashboard lists every active one.
- Remember that everything you publish is public. Never put an API key, a password or a private document in a site directory.
